29500 Hayes Road
(586) 552-2000

   


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Telephone
(586) 552-2000

Office Hours
 Mon-Fri
9:30am - 5:30pm
Sat
8:00am - 3:00p

Payment Address
29500 Hayes Rd.
Roseville, MI 48066
 

 

 




 Frequently Asked Questions

What are your rates?
Should I make a reservation?
Do I need insurance?
Do you give me a key?
Can I have my unit rent automatically charged to my credit card each month?
What type of payment do you accept?
What is the minimum time that I can store for?
What kind of documentation do I need to rent a unit?
How long will it take to complete my transaction on move-in day?
What are your hours of operation?

 

What are your rates?

Our rates vary depending on size and type of storage. Please call (586) 552-2000 for rates and available sizes or a list of our rates can be found here.

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Should I make a reservation?

Availability changes on a daily basis. In order to make sure that the space that you want is available when you need it, we recommend that you make an advance reservation.

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Do I need insurance?

You may carry your own insurance (check your homeowner's or renter's policy to see if you are already covered) or apply for insurance coverage from a company that specializes in self-storage insurance. We provide new tenants with a brochure from one of these companies. Insurance is the tenant’s responsibility.  Watercraft, RV, or Auto must provide proof of current insurance and registration.

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Do you give me a key?

You provide your own lock and key so that you are the only one with access to your unit. You may purchase a high quality lock at our storage office.

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Can I have my unit rent automatically charged to my credit card each month?

You will need to visit the facility to lease your unit and make the initial payment. After that, we can set up your account to automatically charge your credit card each month. 

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What type of payment do you accept?

We accept cash, check, Visa, MasterCard and Discover. If you drop your payment in the night payment box, please DO NOT put cash in this box.

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What is the minimum time that I can store for?

The minimum rental period is 1 month.

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What kind of documentation do I need to rent a unit?

A valid driver’s license or federal ID with picture is required to lease a unit.  Watercraft and RV must be accompanied by current registration and proof of insurance.

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How long will it take to complete my transaction on move-in day?

The entire move-in process should take less than 15 to 20 minutes. Please keep in mind that this time could vary depending on whether there are other customers ahead of you when you arrive. Mornings are usually the slowest period of the day while afternoons are busier.

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What are your hours of operation?

Our office hours are M-F 9:00 AM-5:30 PM, and Saturday hours are 8:00 AM-3:00 PM.  We look forward to seeing you!

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